Friday, May 27, 2016

The Danger of Not Having the Right Testing and Optimization Technology

The word danger can be considered hyperbolic, right? I'm sure there are countless titles of posts and articles that included it just for the sake of garnering attention AKA clicks. Of course if I had used the word grave in front of it - grave danger, that would have really upped the hyperbolic scale. 



Then again, as Jack Nicholson in the film A Few Good Men famously responded when asked if someone was in grave danger: "Is there another kind?"



Decide for yourself if you think the following statistic calls for danger or grave danger.



Poor A/B testing methodologies are costing online retailers up to $13 billion a year in lost revenue. 



I don't know about you but when I hear up to $13 billion lost in one year, that's pretty much the poster child for grave danger. 



Testing and Optimization Technology - What You Need To Know

Website optimization helps companies learn more about their audience and then more directly and accurately give each segment the experience it needs to convert. And seeing how the entire world-or so it seems-is on a mobile device or app with increasing frequency, it is equally important to optimize your mobile channels including apps. 



By running A/B or multivariate tests-the two most popular forms of optimization testing-businesses obtain data results that reveal valuable patterns in customer behavior so they can make better decisions about what content to show to which customers, at what time, and in what way. 



In order to run an optimization test, companies have to create different versions of a website for each of its segments. Different versions will use different elements in different ways, depending on the intended audience. Elements are the overall defining features of a website: images, copy, calls-to-action, color scheme, and much more. Variants are the changes that companies make to these elements and address size, placement, color, content, and even inclusion at all.



The technology solution you choose must provide this type of functionality in order for effective and accurate testing to take place. 



When it comes to mobile, just because the desktop version of a website or application delivers x, y, and z doesn't mean the mobile version has to deliver the same, even in a mobile-friendly form. Desktop customer experiences are by nature more expansive, and there are natural differences between desktop and mobile that companies and developers must simply accept.  



The technology you use should provide one user interface for every device- whether you're launching test campaigns to desktop, smartphone, or tablet. It should also provide equal testing and personalization functionality across the board. 



In terms of analytics, there are two key metrics marketers need to think about: pre-test and post-test. In pre-test the need is to understand who your website's visitors are, and what preferences they have. Most important is understanding the underperforming visitor segments that you can target with more relevant user experiences. 



Post-test provides an automated process to find visitor micro segments and the content that they prefer, then the opportunity to target them with those relevant experiences 



The technology tool you use should show what experiences produced the most engagement, conversions, and revenue. It needs to also aggregate customer data to help you bundle your audience into segments/profiles, which helps locate profitable opportunities and make informed hypotheses. 



There is much more to this story including what your technology solution needs to provide when it comes to personalization and the questions you need to ask of any potential optimization vendor. Plus remember that testing and optimization is only part of the overall technology stack. 



Download The Guide to Building Your Marketing Technology Stack to get the whole story. 





Facebook to sunset FBX desktop retargeting in favor of mobile capabilities

The once powerful FBX has seen its influence wane with the release of Custom Audiences and Dynamic Ads.



Please visit Marketing Land for the full article.


Find Your Readers: 6 Marketing Channels (and which ones to pick)

crowd


Creating great content is pointless…


…unless you're getting it in front of your target audience.


You do this by using any one of a number of promotional tactics to reach your target audience on a variety of platforms.


Most of these platforms can be grouped together, and that's where we get marketing channels. A promotional tactic can then be applied to most of the platforms in the channel.


For example, social media is a marketing channel, consisting of platforms such as Facebook, Twitter, Instagram, etc.


Depending on whom you ask, you'll get different answers to the question of how many marketing channels there really are.


The number gets even more complicated if you consider that there are many offline marketing channels as well.


However, for most of us, the number of channels doesn't matter.


What does matter is that there is a handful of core channels that are by far the most effective digital marketing channels.


That's what this post is all about.


We'll go over the six main digital marketing channels you should at least be familiar with. On top of that, I'm going to show you how to evaluate each channel to determine whether it's worth your time.


The real power of studying channels: If you want to learn this stuff because you love marketing, that's great. But there's also a great practical reason for you to want to learn it.


Once you learn how to identify the best marketing channels for your business, you can study them and create content for those specific channels (and sites in them).


By targeting content towards a specific audience, you're much more likely to create something they'll love and want to read. 


Channel #1: Search engines (SEO) is the best place to start


There are very few websites that wouldn't benefit from search engine traffic.


No matter what industry you're in, some of your target customers are using search engines to search for something.


That doesn't mean you should necessarily spend all your time on SEO. It's not always the best channel, but it's one that you must research.


What you should be looking to do at this point is just some basic keyword research. Afterwards, you can do some more advanced keyword research with these resources:



Here, we just want to see the general number of searches your target audience does every month.


For that, the Google Keyword Planner will work just fine.


Start by entering some broad niche keywords. For example, “content marketing” or “social media marketing” if you were starting a blog like Quick Sprout.


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Look through the list that comes up, and see how many keywords have a significant search volume (at least a few hundred per month).


While you're missing out on a lot of keywords using this simplistic method, you want to see at least 50 keywords worth targeting.


If you don't know where to start when it comes to searching for keywords, find a close competitor in your niche.


Then, enter their URL in the website field of the keyword planner instead of typing in keywords.


If they have a WordPress blog, you can typically add “/feed” to the end of their blog URL to get a more complete set of keywords.


For example, instead of entering:


https://www.quicksprout.com/blog/


enter:


https://www.quicksprout.com/blog/feed


That will give you a set of really broad keywords, and you can enter any of those into the tool to get a list to analyze.


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Channel #2: If you want readers fast, PPC (pay-per-click advertising) is the way


When you identify a marketing channel, you first want to make sure you can actually reach your readers through it.


After, you need to decide if it's ideal for your business. All channels have their strengths and weaknesses.


SEO, for example, can provide you with steady, high-quality free traffic. The downside is that it is hard to earn that traffic, can take a long time to get, and requires an upfront investment.


PPC, on the other hand, allows you to drive the same type of traffic (if you're using AdWords) from day one of publishing content. There are also many more platforms you can use other than search such as Facebook advertising, LinkedIn advertising, or even a small network like 7search.


The downside is that it's expensive, and if you don't have a solid conversion funnel in place, you'll end up wasting that traffic and losing money.


When can you use paid advertising? Another benefit of PPC is that you can use it for virtually any niche.


If there's search traffic, you can advertise on Google or Bing.


If it's most popular on social media, you can advertise there.


If you have a significant content promotion budget (on an ongoing basis), PPC is an option at your disposal.


However, if you don't already have a solid sales funnel, be prepared to lose money.


image03


Your time should mostly be spent optimizing ads and conversion rates of your content (readers into email subscribers). From there, you'll need to determine the best way to sell to those subscribers.


Channel #3: You don't always have to compete with other blogs


If you're starting a blog, I sure hope there are at least a few other, remotely similar to yours, popular blogs that already exist.


If not, there probably aren't many potential customers reading blogs in that niche, and you're wasting your time. The one exception is if you're writing about a very new topic that has just started growing.


These blogs are usually seen as competition, but they don't have to be.


A reader is not an all-or-nothing asset. A reader can follow multiple blogs.


If you give blog owners an incentive, you may be able to get them to allow you to get your message in front of their readers.


How?


The main ways are:



  • Guest-posting – I guest-post on a regular basis and have written multiple guides to using it effectively. Here, the incentive is free content for the site owner. Of course, you need to make sure that your content is good enough to be worth it. Not all blogs allow guest posts, but many do.

  • Joint content – For all my advanced guides (in the sidebar), I've gotten help from respected bloggers in each niche. They get publicity, and I get help with my content.


image04



  • Sponsored posts – You can contact a blogger and offer to sponsor a post. These typically involve a few mentions naturally throughout a post.

  • Joint ventures – You can even get involved with a product a blogger sells and help improve it. Their customers will see you in a very good light, and many will follow you because of it.


For now, you want to find as many of those blogs as you can.


It's pretty easy these days. Start by Googling a phrase like “top (niche) blogs.”


image09


You'll probably find at least a few results, featuring long lists of blogs in your niche.


Write these down somewhere.


You can also head to Alltop, find your niche in the menu bar, and then write down the blogs that come up:


image08


Traffic is king: There's no point in doing a guest post on a site with very little traffic. Even if your post is great, you'll only get a few readers from it.


Your next step is to estimate the traffic levels of each site you wrote down.


Visit each site, and look for:



  • Average number of comments on each post

  • Average number of social shares

  • How well designed the site is

  • Whether the number of subscribers is listed anywhere


It's hard to know if a site has a lot of traffic, but if it's getting 5+ comments or 100+ social shares on each post, it has enough to consider partnering with.


Filter out all the low traffic sites. If you still have 20+ sites left to potentially work with, then these blogs are another channel you can target.


Channel #4: Can you be social?


Social media sites are usually hit or miss.


Some niches, like fitness, food, fashion, and even marketing to a degree, are highly shareable.


In order to use social media effectively, you need those extra followers and readers you get from “likes” and “shares.”


That's why you don't see a lot of asphalt companies or paper companies killing it on social media. It's really hard to create shareable content in those niches.


To see whether it's viable for your niche, you can use Buzzsumo, a tool I've mentioned many times before. Not only will it show you if your niche is popular on social media, but it will also tell you which social media sites to focus on.


Type your niche into the top content tool. If the results seem irrelevant, add quotation marks around your keyword:


image10


In addition to the core keywords, I recommend typing in a few related keywords for more data.


You're looking for two things here:



  1. Is content in my niche shareable? – If there are several pieces of content with over 1,000 shares, it's safe to say that your niche is viable on social media.

  2. Which network(s) is most popular? – You'll likely see that one or two networks make up 90% of the shares. In the case above, Twitter is the dominant source, followed way behind by Facebook and LinkedIn in most cases.


While there may be a few fluctuations, you'll see that there is a pattern when it comes to the most popular social networks. You'll want to focus on the most popular ones if you choose to use social media.


Channel #5: Forums are the backbone of the Internet


Forums have been around since the start of the Internet and continue to play a big part in most users' online lives.


While getting readers from forums doesn't scale very well, it can be very effective when your blog is new and you need that initial audience to write for.


On top of that, it's free-other than your time investment.


Here, you need to find out whether there are any popular forums. To do so, Google for “(niche) + forum.”


You need a minimum of one highly active forum. You want to see 100+ users a day making new posts.


Check out the first few results, and see if any meet that criterion.


image00


You can usually scroll to the bottom of a forum to see how big it is.


Turns out, there actually aren't any good content marketing forums – bummer.


If you run into a case like this, you do have the option of expanding your scope (“marketing forums”), but it's usually better just to move on.


Channel #6: Q&A sites


Some might group question and answer (Q&A) sites with social media sites, but I think they're distinctive enough to warrant their own section.


The biggest Q&A sites are Quora and Yahoo Answers.


Just like forums, these don't scale well, but they can drive a good amount of traffic to your blog (if you include links in answers).


One bonus is that your answers will rank well in Google for long tail search terms (which are usually questions), which will send you consistent traffic in the future as well.


Head to Quora, and start typing your niche into the search bar. You're looking for a topic that is exactly the same as yours or close to it (click it):


image01


Quora provides follower statistics on each topic page on the right. If a topic has a good number of followers (say 20,000+), it's active enough that you could focus on it as a marketing channel:


image02


As a side note, here's my post on using Quora for marketing.


Conclusion


Now that you have a good grasp of the ways to determine whether you could use a channel for marketing, it's decision time.


Take a look at each channel, and first decide if your audience uses it (as I've shown you).


Then, consider the relative popularity of each channel, your budget, and your goals, and determine the top 1-3 channels.


You don't want to try to target too many channels at once. Instead, focus on one or two, and put all your resources into using them effectively.


If you need help doing this, I'm happy to try to point you in the right direction. Leave me a comment below with as much detail as possible, and I'll try to help out.




Catching up on the Google Performance Summit

At Google's annual event for AdWords and Google Analytics customers, it shared new ad formats, mobile-first bidding options and more.



Please visit Marketing Land for the full article.


Why B2C Marketers and Agencies Need to Work Together

This is not breaking news by any means but there are currently 7 billion people on our planet right now. And by the year 2100, it is expected to reach over 11 billion according to the United Nations. It is also not breaking news to say that a great number of current 7 billion inhabitants of Earth are consumers; buyers; purchasers of goods, services, wares and so on. 



For example did you know every 30 seconds in the US alone, over 700 McDonald's burgers, 2,200 Dunkin' Donuts, and 2,700 Starbucks coffees are sold? The point is with so many consumers making so many transactions around the world there is an undeniable need for consumer brands and their agencies to be closely aligned-now more than ever. 



It used to be that a brand's internal teams did their thing and their agency partner(s) did theirs. Oh sure there was some collaboration-there had to be. But the lines were pretty clear as to who did what.



That Was Then... 

Those days are gone. Forever. A key finding of a Forbes Insights global study-sponsored by Oracle Marketing Cloud-speak loud and clear as to the changes that are happening, literally as we speak:




  • 60% of brand and agency executives say their roles and responsibilities have changed significantly over the past two years. 



As a result, both groups are reengineering their internal organizations and forging new ways of working with their respective agency or brand counterparts. At the same time, the research found that technology is ingrained in marketing operations and-perhaps most significantly of all-agency and brand stakeholders are challenging themselves to analyze and apply consumer data in more sophisticated ways.



Any change is bound to cause either an opportunity or a challenge disguised as an opportunity. And this is no different with:




  • 48% of marketing executives stating that evolving brand and agency roles are making successful collaboration more difficult.



One brand that looks at this challenge as an opportunity is PayPal. In fact, agency and brand teams have become so fully integrated that they're often seen as a single, fully integrated resource for the business.



“Whether it's the digital agency that's helping us drive our acquisitions or the creative team, each is immersed with our internal marketing team,” says Patrick Adams, head of consumer marketing at PayPal North America. “I often don't delineate between my full-time employees and my agency people. They're all seen as one and the same as the relationships become tighter and more significant.”



Make no mistake about it, however. At the heart of these efforts is a drive to effectively gather and mine rich sources of customer data. 



Kevin Koh, CEO of DDB Group Korea says the coming together of all data is vital. “We are aware that a client will have their own data and their own opinions on what they believe will be best for their brand. But we will also have our own data. We need to collaborate together so that we can share the data and create campaigns and strategies that will create long-lasting impact with consumers.”



There is more to this story including the obstacles brands and agencies face to have better working relationships and how to overcome them-that you need to read it all to truly get the big picture. Download The Age of Brand, Agency & Customer Collaboration to see what I mean. 





7 Infographics Every Digital Marketer Needs to See

infographics-digital-marketer


I love infographics as a marketing tool, don't you? They can convey a huge amount of information in a compact form. It's an easy way to hit the highlights of your chosen topic without losing the reader to text fatigue. 90% of information transmitted to the brain is visual, so it makes sense that infographics are more effective than text alone.


Where did I get that 90% stat? An infographic, of course!


Because as much as I enjoy using infographics as a marketing tool, I enjoy reading them even more. We marketers have brains that operate the same way as anyone else (well, maybe we're more creative and a tad bit more clever). So we get the same value out of good infographic.


There is no shortage of visually impressive, information-packed infographics by marketers, for marketers. Here are just a few I've seen in the past month. Read on to be infotained by infographics on content, SEO, blogging, and…er…infographics.


7 Must-See Infographics by Marketers, for Marketers


#1 – Portrait of a Content Marketer: More than a Marketer


portrait of a content marketer


Don't worry; there are plenty of educational infographics on this list. But let's start with a lighter one, because this is one of my new favorites. It's the rare beast that is the inspirational infographic. It may be light on facts and figures, but it's heavy on the emotional appeal. The retro children's book illustrations are spot on, too.


#2 – What Makes Content Compelling? An Analysis of 3 Top-Performing Articles


what makes content compelling


In this infographic, The smarties at Fractl break down the components of a diverse mix of articles to find the common strands that lead to content success. They identify six basic building blocks of an article that gets shared (see above) and show how each article hits each one. The infographic shows how these three articles earned 144,000 social media shares between them. I like that the “building block” idea isn't completely proscriptive. It doesn't offer a formula to follow to generate clickbait; instead, the infographic shows how truly diverse good storytelling can be.


#3 – Seven Common Blogging Mistakes to Avoid


7 common blogging mistakes


This graphic from WhoIsHostingThis? proves that you can fit a lot of content into an infographic without it feeling too cluttered. This is practically a blog post, but it still packs in plenty of compelling visual content. The 'cutting through the hype' formula works well here, too. Even a seasoned content marketer will get some of their conventional wisdom turned upside down.


#4 – The Mixology of Content Marketing


mixology of content marketing


UK agency JBH presents this beautiful marriage of two of my passions in life. Margarita. Martini. Marketing. It can't be a coincidence, can it? Marketers will find plenty of recipes for successful content here, along with a garnish of content marketing stats. For example, video will be responsible for 79% of all consumer web traffic by 2018. Time to start animating those infographics…


#5 – The Potential of Social Media for B2B in 2016


potential of social media


The swinging retro design of this piece helps break up the stat-heavy content. There is simply a ton of researched information on display here, from social media advertising spend to the true number of active users on the major platforms. My favorite stat: When a brand is followed on Twitter, 72% of the followers are likely to make a future purchase from that brand.


#6 – The Pros and Cons of Facebook, Twitter, Instagram & Other Social Networks


pros and cons of facebook


Compared to the previous entry, the design on this one is almost demure–it certainly isn't out to dazzle with eye-popping color or adventurous layout. But it excels at presenting valuable information in an easily digestible way. I was surprised to see that Pinterest only has 100 million active users–given my Facebook feed, it seems like a lot more.


#7 – The Science Behind Infographics


science behind infographics


What better way to wrap up an infographic post than with an infographic about infographics? This graphic from Siege Media hits everything from colors to word count to what types of industries do best with infographics on each social media platform. The best part: the infographic itself demonstrates the results of Siege Media's study; it's the average size and wordcount that their research uncovered.


Infographics are a valuable tool for marketers, whether we're creating them or consuming them. I hope these seven examples inspire you to make great visual content of your own.


What's your favorite marketing infographic? Let me know in the comments.




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The Definitive Guide to Measuring Your First Paid Social Campaign

There's no doubt that the social media marketing landscape has changed. Across platforms, organic efforts simply don't see the cut-through they once did - agh, what's that noise?


blog_social_infographic_v3

That's a lot of noise to compete with.


Paid and promoted posts, however, are an effective way to cut through the noise to reach your specific target audience when executed strategically.


But all too often, people dive head-first into paid media without a strategy.


They test several elements at once without a goal in mind. They're left not knowing what worked and what didn't. Their managers and teams are then hesitant to try it again (or even try it the first time) because they don't have a clear picture of the value added or investment returned.


With proper objectives, processes, plans and measurement, however, paid ads on social can add measurable value. They can drive purchases or signups, get eyeballs on your content or allow you to learn more about your target audience - specifically, what resonates with them and what doesn't.


Below, I'll walk you through:



  1. Defining objectives and KPIs for your social media campaign

  2. Prepping and launching the campaign

  3. Measuring results

  4. Reporting on results and iterating for your next campaign


We'll eliminate any uncertainty around what should be measured and what should be communicated with your team. And you'll walk away with a step-by-step approach to measuring your campaign effectiveness so you can get your message to the people who need it.


Step 1: Defining your objectives and KPIs


You're not going to know if your campaign is successful or not if you don't know what you're trying to accomplish.


Behind every well-executed paid social campaign are two important elements:



  1. Clear objectives: i.e.: drive brand awareness, increase product purchases, increase visits to a specific piece of content, increase Facebook page likes, drive event attendance, get more mobile app downloads, etc.

  2. Key performance indicators (KPIs): hard metrics that tell you if you're achieving or tracking towards your objective. In short, KPIs tell you if your campaign is performing or not.


Here are the different KPIs you'd use for the different objectives and stages of a paid social campaign:


objective-tables

For every KPI, you'll also need to establish benchmarks and targets - the baseline numbers you're starting with so you can measure growth.


Based on your current conversion rate, how many more visitors do you need to hit your revenue target? Or, how many more attendees do you need to meet your ticket goal?


Together, a benchmark and a target provide context around your KPI; they give you something to measure against.


(Running a campaign for the first time and are unsure of an appropriate benchmark? Nanigans have great resources covering this.)


Step 2: Prepping and launching the campaign


Once you're clear on your goals, you've got a heck of a lot of work to do before you can launch.


Every step is a beast of a topic that warrants its own post - so be sure to do your research before you proceed. At a high-level, you'll want to:



  • Define your target audience.

  • Plan your ad creative - copy and design that will resonate with that audience. This includes creating snazzy ads and corresponding landing pages that will resonate with them.

  • Set up tracking for your landing pages using a UTM code builder. UTM codes are a bit of text added to the end of your URL that tell you where exactly visitors came from (which channel, type of ad, campaign, etc).

  • Build out your campaign. Each network has its own super-detailed tutorial (Facebook, Instagram, Twitter).



Step 3: Measuring results


You can check on the results of your campaign in several places.


Google Analytics


In order to know what exactly a visitor is doing after they click the link you're promoting, you'll want to track your ad through Google Analytics. This way you can measure more than just post clicks and engagements (likes, comments, shares).


Google Analytics allows you to track conversions from your ads and see what other pages they visited, where they bounced and more. This intel will help you determine whether or not you targeted the right audience with your ad.


The UTM codes you set up in step two help you check Google Analytics for which networks are bringing you the most traffic.


After your ad is running, Google Analytics will tell you how many visitors came from which ad if you click on Acquisition All Traffic Sources/Medium:


google-analytics-source-medium

It will look something like this:


google-analytics-fb-cpc

Image source: ryanshaw.me

While this will come in handy when seeing which social media network is performing well for you, it can also be valuable for testing which creative is converting best (if you create a separate campaign/UTM code for each set of creatives).


When A/B testing, just remember to keep your KPIs in mind. Is your test bringing you closer to the results you set out to get?


Social media dashboards


Google Analytics is effective for tracking conversions and the visitor journey, but it won't tell you what type of impact your ad had on social media in terms of engagement and awareness.


Social media ad dashboards tell a different part of the story around how your ad is performing. They will tell you how your campaign has impacted your brand awareness on social. Use social media ad dashboards to track followers, likes, shares, comments and clicks within your ad.


To illustrate, let's look at an example of a promoted post that appeared in readers' Facebook newsfeeds.


To track the performance of your ad, you'd visit your Facebook Ads Manager. Here, you'll find all of your campaigns laid out with results, reach, cost and amount spent.


facebook-ads-shannon-byrne

An overview of all campaigns as well as results, reach, cost and amount spent.

To dive deeper, click on each campaign name for detailed results.


facebook-ads-performance-shannon

A breakdown of cost vs result (click, comment, share, like) for one of our recent promoted post campaigns. A cost per result of $0.83 is about average.

In the Performance tab, you can also click “Custom” to drill down and look at specific results by action, reach, impressions and cost per result. In this example, we're looking at Actions, which are measured by engagements – specifically, likes, clicks, shares and comments.


facebook-ads-actions

To see how viewers are specifically engaging with your ad, scroll down past the graph. In the table, in the Columns drop down, select “Engagement.”


facebook-ads-engagement

Here's you'll find post likes, comments, shares, link clicks and page likes from the promoted post.


facebook-ads-dashboard-4

We would have liked to see more shares, but we were happy with 23 comments and 31 likes.

Bonus tip: Promoted posts are typically used to give some extra visibility to a post or piece of content that's already performing well.


When you do this, you lower your cost per click because the piece has already proven to be of interest to your audience. Essentially, if content performs well organically, the social network knows it's good content. More clicks = less cost.


A broader view of all networks


So Google Analytics tells one part of your ad's story, and social media dashboards tell another. How do you get them all together to paint one holistic and simple picture for yourself and your team?


One solution is to create a live paid social campaign dashboard. (Disclaimer: I'm from Geckoboard and we provide a tool to build dashboards. Other dashboarding tools are available!)


A dashboard provides a broad view of your ads' key performance indicators. It's also something digestible to share with stakeholders at a glance without having to bog them down with Excel data - or complicated reports from GA and social platforms they might not even have access to.


A dashboard tracking ad campaign success might look something like this:


social-media-campaign-dashboard

Rather than focusing on one channel, the dashboard above is tracking snapshots of KPIs in an at-a-glance format across all paid campaigns, illustrating how they compare to each other and which is performing best.


Unpacking this a bit:



  • In the far left you see the most important stat: number of conversions vs. your target conversions (being signups, purchases, registrations – whatever a conversion means for you). In this example, at 56, we've reached 35% of our goal of 160 conversions.

  • Moving right, you'll find how much you're paying for each acquisition through your paid social efforts.

  • Below that is a line graph indicating how much paid ads on each channel are converting. In this example, Facebook is performing much better than the other channels in terms of volume.

  • The three KPIs being measured in the last row show you at-a-glance what we walked through in the Facebook Ads Manager above: your campaign's impact on engagement and awareness.


What kind of insight does this sort of high-level view bring?


Comparing these two graphs (line and bar), it's clear that LinkedIn is costing more, and you need to either optimize the CPC down by adjusting the audiences you're targeting or pull back the spend based on the volume of conversions. It may also be worth looking to see if you could increase the volume of conversions on Twitter and Instagram by increasing your CPC bid, given they're significantly lower than the other two channels.


Step 4: Reporting on the results and iterating


The final step in your paid social campaign is to share the data with your team. You'll get more ideas and discover new insights as you discuss the campaign results together.


Ideally, the dashboard you've built has been front and center in your office or available to your team members no matter where they are (and what they do). You never know, a team member from a different department may have a great idea for a KPI, goal or creative of your ad.


So then, are you ready to start running and measuring your first social media campaign?


To get started, check out the tools Facebook offers for creating ads. Have any questions? Leave them in the comments below – I'd be happy to help!